Select your status

Below, we’ve gathered some helpful resident resources and quick responses to any questions you might have. If you don’t find what you’re looking for, please contact us at the main office.

 

    Leasing

  • What are your leasing terms?

     
    • All initial leases will be a one (1) year term. Target tenants (accompanied military) may renew for six (6) months or one (1) year. Unaccompanied military and civilians may renew for six (6) months.


  • What is your application process?

     
    • All active duty military will need to obtain a Certificate of Eligibility from the Dyess AFB Housing Office. Military members do not have to fill out an application or provide a deposit. Civilians are required to complete a TAA Application ($35.00 fee) and place a $200.00 deposit.


  • What bills are paid?

     
    • Quail Hollow pays for your water, trash, and sewer. You will be responsible for your gas and electric bill.


  • What are the requirements for vacating my unit?

     
    • You are required to submit a written 30-day notice to vacate at the end of your lease.


  • Do I have to have my carpet professionally cleaned upon move-out?

     
    • Yes. When you moved in your carpet was professionally cleaned.


  • Which schools will my children attend?

     
    • Quail Hollow is located in Abilene Independent School District (www.abileneisd.org): Bassetti Elementary, Clack Middle School High School or Cooper High School.



  • Maintenance

  • How do I make a service request?

     
    • Call our 24-hour emergency line at 325-690-6698 submit a service request online.


  • Are there after-hours and weekend emergency maintenance technicians on call?

     
    • Yes. Reach 24-hour on-call maintenance by calling (325) 690-6698.


  • Do you provide pest control?

     
    • Yes. We provide preventative pest control on a quarterly or as needed basis.



  • Pet Infomation

  • Will I be charged a pet deposit?

     
    • Active duty military members will not be required to pay a pet deposit. Civilian residents will pay a non-refundable Pet Fee of $250.00.


  • How many pets am I allowed to have?

     
    • Residents can have two walking pets per home.


  • Is there a weight limit on pets or restricted breeds?

     
    • There is not a weight limit on pets, however, there are breed restrictions that include: Pit Bull, Doberman, Wolf and Wolf Hybrid, Pit Bull Mixture, Staffordshire Terrier, and American Bulldog.