Quail Hollow Family Housing appreciates your interest in our Community. We believe we provide the best housing and service in our area and invite you to come by, see what we have to offer and talk to one of our staff, several of whom are also residents!
Contact us at your convenience with any other questions you may have, or for further clarification on any of the questions addressed below.
Above all, WELCOME TO QUAIL HOLLOW. You’re going to love it here!
• What are your leasing terms?
All initial leases will be a one (1) year term. Target tenants (accompanied military) may renew for six (6) months or one (1) year. Unaccompanied military and civilians may renew for six (6) months.
• What is your application process?
All active duty military will need to obtain a Certificate of Eligibility from the Dyess AFB Housing Office. Military members do not have to fill out an application or provide a deposit. Civilians are required to complete a TAA Application ($35.00 fee) and place a $200.00 deposit.
• What bills do you pay?
Quail Hollow pays for your water, trash, sewer, and basic cable. You will be responsible for your gas and electric bill.
• What are the requirements for vacating my unit?
You are required to submit a written 30 day notice to vacate at the end of your lease.
• Do I have to have my carpet professionally cleaned upon move-out?
Yes. When you moved in your carpet was professionally cleaned.
• Which schools will my children attend?
Quail Hollow is located in Abilene Independent School District (www.abileneisd.org): Elementary School–Dyess Elementary Middle School–Clack Middle School High School–Cooper High School
• How do I make a service request?
You can place a service request by calling 325-690-6698 or by accessing our website at www.dyessfamilyhousing.com
• Is there after-hours and weekend emergency maintenance technicians on call?
Yes. We have 24-hour on call maintenance by calling 325-690-6698.
• Do you provide pest control?
Yes. We provide preventative pest control on a quarterly or as needed basis.
• Will I be charged a pet deposit?
Active duty military members will not be required to pay a pet deposit. Civilian residents will pay a deposit of $150.00 per pet.
• How many pets am I allowed to have?
Residents are authorized two walking pets per home.
• Is there a weight limit on pets or restricted breeds?
There is not a weight limit on pets, however, there are breed restrictions that include: Pit Bull, Pit Bull Mixture, Staffordshire Terrier, and American Bulldog.
